Scout's Privacy Policy
Scout's Privacy Policy
Scout's Privacy Policy
Effective Date: March 25, 2025
Last Updated: March 25, 2025
Introduction
Welcome to Scout, provided by Team Scout Inc. (“Team Scout,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting the personal information of our users. This Privacy Policy describes how we collect, use, disclose, store, and protect your personal information when you use the Scout application, website(s), and related services (collectively, the “Services”). It also outlines your rights and choices concerning your personal information.
This Privacy Policy applies to all individuals who interact with the Services, including players (youth and adult), parents/legal guardians, coaches, administrators, and other authorized users. It also applies globally, with a focus on compliance with all applicable laws, including but not limited to the South Korean Personal Information Protection Act (“PIPA”).
By using our Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy and any updates we may make. If you do not agree, please do not use the Services.
Table of Contents
1. Information We Collect
2. How We Use Your Information
3. Legal Bases for Processing (Where Applicable)
4. Children’s Privacy and Parental Consent
5. International Data Transfers
6. Sharing Your Information
7. Your Rights and Choices
8. Data Retention
9. Data Security
10. Cookies and Similar Technologies
11. Third-Party Links and Services
12. Updates to This Privacy Policy
13. Contact Us
1. Information We Collect
We may collect personal information about you directly from you, from third parties, or automatically through your use of the Services.
1.1 Information You Provide Directly
• Account Information: When you create an account or register to use the Services, we may collect personal information, such as your name, email address, phone number, password, date of birth, nationality, and other relevant information.
• Profile Information: You may choose to provide additional profile information, such as a photograph, role within a sports organization (e.g., coach, player, parent, admin), team affiliation, and any medical or emergency contact details where necessary.
• Transaction and Payment Information: If you make payments through the Services (e.g., subscription fees, tournament entries, equipment purchases), we may collect billing information, shipping address, payment method details and other relevant information. Payment card information is typically processed by our third-party payment processors and not stored on our systems.
• Communications: When you contact us directly (e.g., via email, support inquiries, or feedback forms), we collect the content of your communications and any contact information you provide.
• Event and Attendance Data: If you or your Organization use our Services to schedule, manage, or record attendance at events (practices, games, tournaments and such other events), we may collect information such as attendance, performance metrics, and related personal details.
• Consents and Permissions: We may collect records of consents and permissions you provide for certain data uses, including parental consents for minors under certain ages as required by law.
1.2 Information We Collect Automatically
• Usage Data: We collect information about how you interact with the Services, including access times, pages viewed, features used, and other usage patterns.
• Device and Technical Information: We may collect information such as IP addresses, device identifiers, operating system details, browser type, mobile network information, and application version.
• Location Data: If you enable location-based features, we may collect your precise or approximate location information. You can control whether we collect location information through your device’s settings.
1.3 Information from Third Parties
• Organization Administrators: Your sports organization’s administrators, coaches, or authorized personnel may provide us with personal information about you or your child (if you are a parent/guardian), including but not limited to registration details, eligibility documents, and team affiliations.
• Service Providers: We may receive data from service providers who assist with payment processing, identity verification, analytics, or other support services.
• Publicly Available Sources: We may supplement the personal information we hold with publicly available information to confirm eligibility or credentials, where lawful.
2. How We Use Your Information
We use the collected personal information for various purposes, including:
• Providing and Improving Our Services: To create and manage your account, allow you to access team management features, schedule events, track performance, and otherwise deliver the Services you request.
• Compliance with Laws and Regulations: To comply with applicable laws, including South Korean PIPA and other global regulations, industry standards, and card network rules. This may include verifying your identity, ensuring appropriate parental consent, and fulfilling lawful requests from regulators, authorities or any other body.
• Communications: To communicate with you, respond to your inquiries, provide support, send transactional messages (e.g., password resets), and inform you of updates, new features, or important account-related information and any other reasonable communication.
• Marketing (Where Legally Permitted): To send you promotional materials, newsletters, offers, and recommendations that may be of interest to you. Where required by law, we will obtain your consent before sending marketing communications.
• Security and Fraud Prevention: To protect the integrity and security of the Services, detect and prevent fraud, unauthorized access, or other illegal or harmful activities.
• Analytics and Product Development: To analyze usage patterns, measure audience engagement, improve our Services, develop new features, and refine user experiences.
• Business Transactions: In the event of a merger, acquisition, restructuring, sale of our assets, or other transactions, we may use your information to facilitate such transactions, subject to applicable laws and appropriate safeguards.
3. Legal Bases for Processing (Where Applicable)
In jurisdictions that require a legal basis for data processing (e.g., the European Economic Area or South Korea):
• Consent: Where required by law, we rely on your consent to process certain personal data, particularly sensitive personal information or location data.
• Performance of a Contract: We process personal data as necessary to provide the Services you request, including managing your account and fulfilling contractual obligations to you or your organization.
• Legitimate Interests: We may process data to support our legitimate interests in improving the Services, ensuring security, fraud prevention, developing new products, and pursuing commercial objectives, provided that these interests do not override your fundamental rights and freedoms.
• Legal Obligations: We process personal data to comply with legal obligations, such as recordkeeping, responding to lawful requests, and ensuring compliance with PIPA and other applicable laws.
4. Children’s Privacy and Parental Consent
We recognize the importance of protecting children’s privacy. Our Services may involve the collection of personal information about minors (e.g., youth players) under the age thresholds set by applicable laws. In South Korea, special rules apply for children under 14 years of age.
• Parental Consent: If a child is under the age of 14 (or such other age as required by local law), we will obtain verifiable parental or legal guardian consent before collecting, using, or disclosing the child’s personal information, except where exempted by law.
• Limited Use and Disclosure: We limit the use of children’s personal information to the purposes for which we have obtained parental consent or are legally required. This may include managing team activities, providing performance tracking, and ensuring safety and compliance.
• Parental Rights: Parents or legal guardians have the right to review and request deletion of their child’s personal information, or withdraw consent for further collection, use, or disclosure of their child’s information at any time.
5. International Data Transfers
We operate globally and may transfer your personal information to jurisdictions outside your country of residence, including to the United States. When we transfer personal data from South Korea or other regions with data transfer restrictions, we will do so in compliance with PIPA and other applicable laws, implementing appropriate safeguards such as standard contractual clauses, technical and organizational measures, and data minimization practices.
You have the right to request information about the safeguards we apply to international data transfers. Please contact us if you require further details.
6. Sharing Your Information
We may share your personal information under the following circumstances:
• With Your Organization: We share relevant information (e.g., player registration details, schedules, performance metrics) with your sports organization’s administrators, coaches, and authorized personnel to facilitate team management and event scheduling.
• With Service Providers: We engage third-party service providers to assist with functions such as payment processing, hosting, analytics, customer support, marketing (where lawful), and security. These providers process personal information on our behalf and must adhere to confidentiality and security obligations.
• With Legal Authorities and Others (As Required by Law): We may disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, to comply with legal obligations, or to protect the rights, safety, or property of Team Scout, our users, or others.
• With Affiliates and Business Transfers: In the event of a merger, acquisition, reorganization, sale of all or part of our assets, or other such transactions, personal information may be transferred to the acquiring entity or affiliate, subject to appropriate safeguards and applicable laws.
• With Your Consent: We may share your information with other third parties if you provide explicit consent for such sharing.
We do not sell your personal information to third parties for their independent marketing purposes.
7. Your Rights and Choices
Depending on your jurisdiction and applicable law, including South Korean law and other global privacy regimes, you may have certain rights and choices regarding your personal information:
• Access and Correction: You have the right to request access to personal information we hold about you and to request correction or updates if it is inaccurate or incomplete.
• Deletion (Right to Erasure): You may request the deletion of your personal information, subject to legal or contractual requirements that may mandate retention.
• Objection or Restriction: You may have the right to object to or request restriction of our processing of your personal information under certain circumstances.
• Portability: Where applicable law provides, you can request that we provide your personal information in a structured, commonly used, and machine-readable format.
• Withdrawal of Consent: Where our processing relies on consent, you can withdraw that consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
• Lodge a Complaint: If you believe your privacy rights have been violated, you may have the right to file a complaint with a competent supervisory authority, including the Personal Information Protection Commission in South Korea or equivalent regulators in other jurisdictions.
To exercise your rights, please contact us as described in the “Contact Us” section below. We may require verification of your identity before acting on your request and may refuse requests that are unfounded, excessive, or otherwise unlawful.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, or reporting requirements. The retention period varies depending on the nature of the data and the purposes for which it is processed. Where no longer needed, we securely delete or anonymize personal information according to our data retention policies and applicable laws.
9. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from accidental loss, theft, misuse, unauthorized access, disclosure, alteration, or destruction. Measures may include encryption, access controls, intrusion detection, and periodic security assessments.
However, no security measure is infallible. While we strive to protect your personal information, we cannot guarantee its absolute security. We encourage you to protect your own credentials and to notify us immediately if you suspect any unauthorized activity on your account.
10. Cookies and Similar Technologies
We and our partners may use cookies, beacons, pixels, and other tracking technologies to enhance your experience, analyze trends, administer the Services, track users’ movements around the Services, and gather demographic information about our user base as a whole.
• Your Choices: Most browsers allow you to control cookies through their settings. You can choose to block or delete cookies, but doing so may affect the functionality of the Services. Some of our analytics and advertising partners may also provide options to opt out of targeted advertising.
• Analytics: We may use third-party analytics services that rely on cookies and similar technologies to help us understand how users engage with the Services.
11. Third-Party Links and Services
Our Services may contain links to third-party websites, applications, or services that are not operated or controlled by Team Scout. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies before providing personal information or engaging with their services.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will post any changes on this page with a revised “Last Updated” date. If we make significant changes, we will provide more prominent notice (e.g., via email or in-app notifications).
Your continued use of the Services after we post any modifications will constitute your acknowledgment and acceptance of those changes. If you do not agree to the updated policy, please discontinue your use of the Services.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:
Team Scout Inc.
1916 Pike Place
Seattle, WA 98101
hello@teamscout.app
For South Korean users, you may also contact the Personal Information Protection Commission (PIPC) or other relevant data protection authorities to address any unresolved concerns.
Additional Provisions Under South Korean Law
Under the South Korean Personal Information Protection Act (PIPA):
• We obtain separate consent for the collection of any “sensitive” personal information as defined by law.
• We maintain records of consents and ensure that personal information of minors under the age of 14 is collected only with verifiable parental or guardian consent.
• We implement measures to ensure the accuracy, completeness, and up-to-date status of personal data.
• Upon request, we will explain the reasons for processing and the status of processing personal information, and address any user requests for correction or deletion promptly as required by law.
By using the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, disclosure, and retention of your personal information as described herein.
If you do not agree, you should discontinue using the Services immediately.
Thank you for trusting Scout with your personal information. We are committed to protecting your privacy and enabling a secure and enjoyable experience.
Effective Date: March 25, 2025
Last Updated: March 25, 2025
Introduction
Welcome to Scout, provided by Team Scout Inc. (“Team Scout,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting the personal information of our users. This Privacy Policy describes how we collect, use, disclose, store, and protect your personal information when you use the Scout application, website(s), and related services (collectively, the “Services”). It also outlines your rights and choices concerning your personal information.
This Privacy Policy applies to all individuals who interact with the Services, including players (youth and adult), parents/legal guardians, coaches, administrators, and other authorized users. It also applies globally, with a focus on compliance with all applicable laws, including but not limited to the South Korean Personal Information Protection Act (“PIPA”).
By using our Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy and any updates we may make. If you do not agree, please do not use the Services.
Table of Contents
1. Information We Collect
2. How We Use Your Information
3. Legal Bases for Processing (Where Applicable)
4. Children’s Privacy and Parental Consent
5. International Data Transfers
6. Sharing Your Information
7. Your Rights and Choices
8. Data Retention
9. Data Security
10. Cookies and Similar Technologies
11. Third-Party Links and Services
12. Updates to This Privacy Policy
13. Contact Us
1. Information We Collect
We may collect personal information about you directly from you, from third parties, or automatically through your use of the Services.
1.1 Information You Provide Directly
• Account Information: When you create an account or register to use the Services, we may collect personal information, such as your name, email address, phone number, password, date of birth, nationality, and other relevant information.
• Profile Information: You may choose to provide additional profile information, such as a photograph, role within a sports organization (e.g., coach, player, parent, admin), team affiliation, and any medical or emergency contact details where necessary.
• Transaction and Payment Information: If you make payments through the Services (e.g., subscription fees, tournament entries, equipment purchases), we may collect billing information, shipping address, payment method details and other relevant information. Payment card information is typically processed by our third-party payment processors and not stored on our systems.
• Communications: When you contact us directly (e.g., via email, support inquiries, or feedback forms), we collect the content of your communications and any contact information you provide.
• Event and Attendance Data: If you or your Organization use our Services to schedule, manage, or record attendance at events (practices, games, tournaments and such other events), we may collect information such as attendance, performance metrics, and related personal details.
• Consents and Permissions: We may collect records of consents and permissions you provide for certain data uses, including parental consents for minors under certain ages as required by law.
1.2 Information We Collect Automatically
• Usage Data: We collect information about how you interact with the Services, including access times, pages viewed, features used, and other usage patterns.
• Device and Technical Information: We may collect information such as IP addresses, device identifiers, operating system details, browser type, mobile network information, and application version.
• Location Data: If you enable location-based features, we may collect your precise or approximate location information. You can control whether we collect location information through your device’s settings.
1.3 Information from Third Parties
• Organization Administrators: Your sports organization’s administrators, coaches, or authorized personnel may provide us with personal information about you or your child (if you are a parent/guardian), including but not limited to registration details, eligibility documents, and team affiliations.
• Service Providers: We may receive data from service providers who assist with payment processing, identity verification, analytics, or other support services.
• Publicly Available Sources: We may supplement the personal information we hold with publicly available information to confirm eligibility or credentials, where lawful.
2. How We Use Your Information
We use the collected personal information for various purposes, including:
• Providing and Improving Our Services: To create and manage your account, allow you to access team management features, schedule events, track performance, and otherwise deliver the Services you request.
• Compliance with Laws and Regulations: To comply with applicable laws, including South Korean PIPA and other global regulations, industry standards, and card network rules. This may include verifying your identity, ensuring appropriate parental consent, and fulfilling lawful requests from regulators, authorities or any other body.
• Communications: To communicate with you, respond to your inquiries, provide support, send transactional messages (e.g., password resets), and inform you of updates, new features, or important account-related information and any other reasonable communication.
• Marketing (Where Legally Permitted): To send you promotional materials, newsletters, offers, and recommendations that may be of interest to you. Where required by law, we will obtain your consent before sending marketing communications.
• Security and Fraud Prevention: To protect the integrity and security of the Services, detect and prevent fraud, unauthorized access, or other illegal or harmful activities.
• Analytics and Product Development: To analyze usage patterns, measure audience engagement, improve our Services, develop new features, and refine user experiences.
• Business Transactions: In the event of a merger, acquisition, restructuring, sale of our assets, or other transactions, we may use your information to facilitate such transactions, subject to applicable laws and appropriate safeguards.
3. Legal Bases for Processing (Where Applicable)
In jurisdictions that require a legal basis for data processing (e.g., the European Economic Area or South Korea):
• Consent: Where required by law, we rely on your consent to process certain personal data, particularly sensitive personal information or location data.
• Performance of a Contract: We process personal data as necessary to provide the Services you request, including managing your account and fulfilling contractual obligations to you or your organization.
• Legitimate Interests: We may process data to support our legitimate interests in improving the Services, ensuring security, fraud prevention, developing new products, and pursuing commercial objectives, provided that these interests do not override your fundamental rights and freedoms.
• Legal Obligations: We process personal data to comply with legal obligations, such as recordkeeping, responding to lawful requests, and ensuring compliance with PIPA and other applicable laws.
4. Children’s Privacy and Parental Consent
We recognize the importance of protecting children’s privacy. Our Services may involve the collection of personal information about minors (e.g., youth players) under the age thresholds set by applicable laws. In South Korea, special rules apply for children under 14 years of age.
• Parental Consent: If a child is under the age of 14 (or such other age as required by local law), we will obtain verifiable parental or legal guardian consent before collecting, using, or disclosing the child’s personal information, except where exempted by law.
• Limited Use and Disclosure: We limit the use of children’s personal information to the purposes for which we have obtained parental consent or are legally required. This may include managing team activities, providing performance tracking, and ensuring safety and compliance.
• Parental Rights: Parents or legal guardians have the right to review and request deletion of their child’s personal information, or withdraw consent for further collection, use, or disclosure of their child’s information at any time.
5. International Data Transfers
We operate globally and may transfer your personal information to jurisdictions outside your country of residence, including to the United States. When we transfer personal data from South Korea or other regions with data transfer restrictions, we will do so in compliance with PIPA and other applicable laws, implementing appropriate safeguards such as standard contractual clauses, technical and organizational measures, and data minimization practices.
You have the right to request information about the safeguards we apply to international data transfers. Please contact us if you require further details.
6. Sharing Your Information
We may share your personal information under the following circumstances:
• With Your Organization: We share relevant information (e.g., player registration details, schedules, performance metrics) with your sports organization’s administrators, coaches, and authorized personnel to facilitate team management and event scheduling.
• With Service Providers: We engage third-party service providers to assist with functions such as payment processing, hosting, analytics, customer support, marketing (where lawful), and security. These providers process personal information on our behalf and must adhere to confidentiality and security obligations.
• With Legal Authorities and Others (As Required by Law): We may disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, to comply with legal obligations, or to protect the rights, safety, or property of Team Scout, our users, or others.
• With Affiliates and Business Transfers: In the event of a merger, acquisition, reorganization, sale of all or part of our assets, or other such transactions, personal information may be transferred to the acquiring entity or affiliate, subject to appropriate safeguards and applicable laws.
• With Your Consent: We may share your information with other third parties if you provide explicit consent for such sharing.
We do not sell your personal information to third parties for their independent marketing purposes.
7. Your Rights and Choices
Depending on your jurisdiction and applicable law, including South Korean law and other global privacy regimes, you may have certain rights and choices regarding your personal information:
• Access and Correction: You have the right to request access to personal information we hold about you and to request correction or updates if it is inaccurate or incomplete.
• Deletion (Right to Erasure): You may request the deletion of your personal information, subject to legal or contractual requirements that may mandate retention.
• Objection or Restriction: You may have the right to object to or request restriction of our processing of your personal information under certain circumstances.
• Portability: Where applicable law provides, you can request that we provide your personal information in a structured, commonly used, and machine-readable format.
• Withdrawal of Consent: Where our processing relies on consent, you can withdraw that consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
• Lodge a Complaint: If you believe your privacy rights have been violated, you may have the right to file a complaint with a competent supervisory authority, including the Personal Information Protection Commission in South Korea or equivalent regulators in other jurisdictions.
To exercise your rights, please contact us as described in the “Contact Us” section below. We may require verification of your identity before acting on your request and may refuse requests that are unfounded, excessive, or otherwise unlawful.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, or reporting requirements. The retention period varies depending on the nature of the data and the purposes for which it is processed. Where no longer needed, we securely delete or anonymize personal information according to our data retention policies and applicable laws.
9. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from accidental loss, theft, misuse, unauthorized access, disclosure, alteration, or destruction. Measures may include encryption, access controls, intrusion detection, and periodic security assessments.
However, no security measure is infallible. While we strive to protect your personal information, we cannot guarantee its absolute security. We encourage you to protect your own credentials and to notify us immediately if you suspect any unauthorized activity on your account.
10. Cookies and Similar Technologies
We and our partners may use cookies, beacons, pixels, and other tracking technologies to enhance your experience, analyze trends, administer the Services, track users’ movements around the Services, and gather demographic information about our user base as a whole.
• Your Choices: Most browsers allow you to control cookies through their settings. You can choose to block or delete cookies, but doing so may affect the functionality of the Services. Some of our analytics and advertising partners may also provide options to opt out of targeted advertising.
• Analytics: We may use third-party analytics services that rely on cookies and similar technologies to help us understand how users engage with the Services.
11. Third-Party Links and Services
Our Services may contain links to third-party websites, applications, or services that are not operated or controlled by Team Scout. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies before providing personal information or engaging with their services.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will post any changes on this page with a revised “Last Updated” date. If we make significant changes, we will provide more prominent notice (e.g., via email or in-app notifications).
Your continued use of the Services after we post any modifications will constitute your acknowledgment and acceptance of those changes. If you do not agree to the updated policy, please discontinue your use of the Services.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:
Team Scout Inc.
1916 Pike Place
Seattle, WA 98101
hello@teamscout.app
For South Korean users, you may also contact the Personal Information Protection Commission (PIPC) or other relevant data protection authorities to address any unresolved concerns.
Additional Provisions Under South Korean Law
Under the South Korean Personal Information Protection Act (PIPA):
• We obtain separate consent for the collection of any “sensitive” personal information as defined by law.
• We maintain records of consents and ensure that personal information of minors under the age of 14 is collected only with verifiable parental or guardian consent.
• We implement measures to ensure the accuracy, completeness, and up-to-date status of personal data.
• Upon request, we will explain the reasons for processing and the status of processing personal information, and address any user requests for correction or deletion promptly as required by law.
By using the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, disclosure, and retention of your personal information as described herein.
If you do not agree, you should discontinue using the Services immediately.
Thank you for trusting Scout with your personal information. We are committed to protecting your privacy and enabling a secure and enjoyable experience.
© Team Scout Inc. 2025